Our goal is to ensure you are completely happy with your shopping experience
How we use your information
Cassielle never make your personal details available to any other company for marketing purposes. Cassielle may hold your personal details in order to process your order and maintain your account. If you order with us we store and send you the details of your order.
Use and storage of data
If you have registered with us, or ordered items from us, we will have your email address, telephone number, postal address and the method you chose to make your purchase with. If you chose to have a delivery made to a third-party address, then that will also be held on our records.
We do not store any payment details. Once you have entered your payment details into the site we will use them for the transaction they have been entered for and that transaction only.
If you have registered to receive emails from Cassielle, you can remove your email address from the list at any time by using the links in the emails that are sent to you. We will never make your personal details available to other companies for marketing purposes.
We will endeavour to make all our communications clear in their intent.
Cassielle will never disclose your personal details to any third parties.
To prevent any unauthorised persons accessing your data, it is protected throughout the payment process.
Your personal and payment details are captured online using industry-standard technology, which encrypts all information to make it secure. When you visit any of the secure areas of our site you’ll notice that the web address begins ‘https’ and a padlock icon appears in the address bar.
Access to your data
You have a right to access the personal data that we hold on you under the Data Protection Act 1998. You must make your request in writing, enclosing a fee of £15, explaining clearly the information that you wish to be supplied.
Please address your request to:
2-4 Brogden Street
Please contact us to avoid any confusion