Our goal is to ensure you are completely happy with your shopping experience

Delivery Information

Delivery rates

  • £2.95 per item for all orders second class
  • £3.45 per item for all orders first class
  • Order online for standard delivery within 3-4 working days.
  • Delivery to the Channel Islands will take 7-10 working days.
  • Mon – Sat, 8am-5pm (excluding Bank Holidays)

Collections / returns to and from the shop

  • No Charge for collections or returns

Click and Collect

We offer Click and Collect in our shop, purchase online and select to collect your order from our store.

*This service is subject to stock availability.

How do I use Click and Collect?

Click and collect is available as a FREE delivery option when placing your order

When placing an order, you can select collect in store as a delivery method

Once you have completed the purchase online you will receive an order confirmation email

You must show identification in store when collecting your order, this can be your order confirmation email either printed out or shown on a mobile device or the credit/debit card you used to place your order.

What can be bought through Click and Collect?

All items on our website will be available for click and collect providing we have stock in our store.

 

You will receive an e-mail confirmation you have 10 days to collect it from our store? 

 

Once you have received your e-mail confirmation you then have 10 working days to collect it from our store.

Can I order and return or get refund in store?

Yes, you can return or exchange click and collect orders in store.

Do I need to bring ID when collecting?

Yes, you must show identification in store when collecting your order, this can be your order confirmation email either printed out or shown on a mobile device or the credit/debit card you used to place your order.

Need clarification on our Delivery Service?

Please contact us to avoid any confusion

Contact Details

2-4 Brogden Street,
Ulverston,
Cumbria,
LA12 7AH

01229 587695

sales@cassielle.co.uk

Opening Times

Monday – Saturday
9.00am – 5.00pm


Sunday Closed


Bank Holidays
9.00am – 5.00pm